Please note: We're currently experiencing high demand due to recent
social media exposure. Worldwide processing times are 2-3 business
days for Priority Shipping and 2-6 business days for Standard Shipping.
United States Shipping
Free Standard Shipping
Enjoy free shipping on all orders with a simple and efficient process:
● Processing Time: l-5 business days for all orders.
● shipping Time: Delivery takes 2-8 business days after processing,
depending on your location and postal service efficiency.
● Carriers: UsPS, YunExpress, 4PX and Yanwen ensure safe delivery.
Please note that Free Standard Shipping is not insured against
potential loss while in transit. We are not responsible for any lost,
stolen or failed delivery status packages once they leave our facility.
Priority Processing + Insured Shipping
For $4.99 UsD, upgrade to priority processing and insured shipping for
faster handling and extra protection:
● Processing Time: 1-3 business days.
● Insured shipping: Your order is fully insured against loss or damage
upon arrival Theft is not covered.
● shipping Time: 2-8 business days after processing.
● Carriers: UsPs, YunExpress, 4PX and Yanwen ensure safe and fast
shipping.
Australia Shipping
Free Standard Shipping
Receive free standard shipping on all orders, with delivery between 3-8
business days.
● Processing Time: l-5 business days for all orders.
● shipping Time: 2-8 business days after processing, depending on
postal efficiency.
● Carriers: Australia Post, YunExpress, and Yanwen.
Please note that Free Standard Shipping is not insured against
potential loss while in transit. We are not responsible for any lost,
stolen or failed delivery status packages once they leave our facility.
Priority Processing + Insured Shipping
For $7.64 AUD, enjoy faster handling and secure transit with priority
processing and insured shipping:
● Processing Time: l-3 business days.
● Insured shipping: Full coverage against loss or damage upon
arrival, theft is not covered.
● shipping Time: 3-8 business days after processing.
● Carriers: Australia Post, YunExpress, and Yanwen.
Canada Shipping
Free Standard Shipping
Receive free standard shipping on all orders, with delivery between 3-8
business days.
● Processing Time: l-5 business days for all orders.
● shipping Time: 3-8 business days after processing.
● Carriers: Canada Post, YunExpress, and Yanwen.
Please note that Free Standard Shipping is not insured against
potential loss while in transit. We are not responsible for any lost,
stolen or failed delivery status packages once they leave our facility.
Priority Processing + Insured Shipping
For $6.82 CAD, opt for priority processing and insured shipping for a faster
and more secure delivery:
● Processing Time: l-3 business days.
● Insured shipping: Full insurance for loss or damage upon arrival.
theft is not covered.
● shipping Time: 3-8 business days after processing.
● Carriers: Canada Post, YunExpress, and Yanwen.
United Kingdom Shipping
Free Standard Shipping
Enjoy free shipping with delivery times between 3-7 business days.
● Processing Time: l-5 business days for all orders.
● shipping Time: 3-8 business days after processing, depending on
postal service efficiency.
● Carriers: Royal Mail, YunExpress, and Yanwen.
Priority Processing + Insured Shipping
For ￡4.50, get priority processing and insured shipping for quicker and
secure delivery:
● Processing Time: l-3 business days.
● Insured shipping: Full coverage for loss or damage upon arrival,
theft is not covered.
● shipping Time: 3-8 business days after processing
● Carriers: Royal Mail, YunExpress, and Yanwen.
International Shipping Policy
For all other international orders, please allow 3-ll business days for
delivery. Processing times remain the same as stated above, and
shipping times may vary based on your location and postal service
efficiency.
Order Tracking
You will receive a tracking number via email when your order is
dispatched. Please make sure to check your spam folder in case our
shipping confirmation emails are redirected there.
Tracking may take 24-48 hours to update.
Need Assistance?
If your order hasn't been updated in the system for a while, this could be
due to courier delays. If your order exceeds the estimated delivery time,
please reach out to us at oklumi@support.com or through our Contact Us
page for support.
Additional Information:
● Order Cut-off Time: Orders placed after 7 PM EST will be processed
the following business day.
● shipping Delays: Delivery estimates are provided as a guide only.
Delays may occur due to customs inspections, adverse weather, carrier
operational delays, transportation disruptions, peak seasons, public
holidays, or other circumstances outside of our control. We appreciate
your patience should these delays occur.
● Changes to Orders: Please review your order carefully before
finalizing it. Once an order is shipped, it cannot be changed.
Estimated Shipping Times (Free & Priority)
All shipping timeframes displayed on our website are estimates only and
are not guaranteed delivery dates. While the vast majority of orders
arrive within the estimated timeframe, occasional delays may occur due
to customs processing, weather events, carrier operational issues, public
holidays, peak shipping periods, or other circumstances beyond our
control.
A shipment is not considered lost solely because it has exceeded the
estimated delivery timeframe. Where a shipment experiences an
unexpected delay, we will work with the carrier to investigate and provide
updates where available.
Package Marked as Delivered but Not Received
Standard Shipping:
Once a package is marked as delivered by the carrier, our responsibility
for the shipment ends, although if you would like assistance on locating
your package please contact us, If you live in a multi-unit residence
(e.g., an apartment complex), please check with building management,
concierge services, or neighbours to locate the package, as it may have
been left in a secure area.
Priority Processing + Insured Shipping:
For orders with Priority Processing + Insured Shipping, we fully protect
your package against loss or damage until it reaches the delivery
address. Once a package is marked as delivered by the carrier, the
delivery is considered complete and theft or missing packages after
delivery are not covered under this insurance.